July 25, 2017
5 Top Tips for Career Growth in the Hospitality Industry
Image source: Unsplash
The hospitality industry, which forms part of the travel and tourism sector is an industry that’s always on the rise and significantly contributes to the global economic growth
Graduates who come into the hospitality industry have multiple opportunities to have a successful career.
There is enough room to evolve and improve what you can accomplish in the hospitality business. To gain success it helps to be flexible and love travelling, to be people-orientated and have a great interest in customer care. There are numerous skills that are mandatory in being effective in the business, such as being able to deal with crises and providing effective solutions.
Graduates can pursue careers at restaurants, lodges, hotels and many other travel and hospitality trades. You can go far in your profession when you study a hospitality and catering course. It will establish your career and open doors in the numerous prospects in this field. Let’s explore the 5 top tips to succeed in the hotel and hospitality industry.
As a hospitality industry service provider, you will have to:
Prioritise customer service
The success of the hospitality business relies greatly on the good relations that staff create with customers through communication and engagement. This means you must be able to communicate well with guests from the start of their arrangements and be attentive throughout the process of their experience. You should have good hosting capabilities such as; being attentive, making sure their needs are met and constantly caring about their enjoyment of every experience and making it better.
This requires you to have good social skills, to think outside the box to create solutions and to be on top of every situation for the best outcomes. When you prioritise customers you get good reviews and recommendations and people gain confidence in your ability to serve them.
Grow your list of expertise
Image source: Unsplash
You can also grow your skills as a hospitality personnel by guiding people’s visits, attending to guests that are checking in, making reservations or any other customer hosting services that you can get into within the industry. Here, you can increase your skills by learning from experienced managers and learn the principles they apply to make the environment customer-friendly. You can also learn how the industry works and what it needs to become better so that you can suggest or implement that positive change. You can acquire excellent people skills, negotiation skills, better understanding which makes you more efficient as the hospitality personnel.
The hospitality sector can also offer you an opportunity to be a chef preparing food and beverages in any of the facilities. This could be a hotel, lodge or accommodation kitchen or it could be at a restaurant. This is an opportunity to produce excellent and unforgettable dishes and drinks that will enhance the customer experience.
In this field, you can expand on your culinary skills and even become a respected kitchen chef. You can create signature dishes that are authentic and provide a pleasurable experience to those who appreciate food. This will also be impressive to all other guests and have them talking about their delightful experience with food at your space. Your service competence, high-quality standards and wholesome dishes will be sure to give customers the ultimate dining experience.
Gain experience from different roles
Being exposed to different roles in the hospitality industry will broaden your skills and awareness which will make you eligible for better positions in the field. For example, if you work in the front office reception of a hotel, you can master the skills of that job but also learn a bit about the reservations division and how they operate. You can get hands-on experience of a hotel manager’s job by exposing yourself to the duties of a hotel manager and the skills become beneficial to your career.
Gaining experience and knowing what other job duties entail, is valuable to your career. Knowing how to do different jobs and to expand on other duties is always to your own advantage. As these skills accumulate, you will qualify for a higher position because you have set yourself up for success.
Grow your financial earnings
In the hospitality industry, you can enjoy many perks and benefits that will grow your finances. You can excel and place yourself in a position to receive incentives and earnings beyond your salary. This is a rewarding industry where if you work hard enough you will be rewarded with bonuses and gifts from employers and guests.
If guests are appreciative of your care and services it is likely that you could receive gifts or a token of appreciation. Equally, if you ensure that holidaymakers and guests have an enjoyable experience it is quite possible that you could receive gifts.
Venture into different fields within the industry
Because of the vast amount of opportunities in this sector, you have the alternative to select any field you would like to work in and even transition to a different field. The industry itself consists of the hospitality facet, then there is the culinary facet, reservations management and many other divisions that make the business a success.
This means that hospitality graduates in the sector can enjoy the best of both worlds- the travelling, attending to guests, the making of arrangements and also come into the kitchen to develop their culinary expertise.
July 17, 2017
Personal Finance Tips to help you Get Ahead in Life
Love it or hate it, the truth of the matter is that we need money to survive and get around in the world. However with so many thought processes and emotions attached to money, it is easy to begin feeling overwhelmed by finances. Often people fall victim to using money to medicate problems, heal self-esteem issues, and cover up for their lack of presence in a person’s life.
Whatever the case may be, money can be a daunting subject if we don’t approach it with some level of planning and strategy. If thought about correctly, you don’t have to live from one payday to the next in a state of dread as to whether you can make your bills or not.
If you want money in your account for retirement, the cash to open up your own business or enough funds to go for that holiday, it doesn’t happen overnight and it doesn’t happen by accident.
Starting today you can devote a little more time to saving and financial planning. Here are some tips to help you get started.
Personal finance basics
1.Honour your Budget
Easier said than done, I hear you say. True enough. But in all honesty, begin with the question…
“Have I ever created a budget?”
If you have never in your life taken a few minutes to write down a budget, don’t knock it until you’ve tried it. Actually seeing your expenses and disposable income written down on a page helps to make it tangible. Take the time to learn how to write a budget, assess your lifestyle costs and examine your financial priorities. Most importantly honour your budget and stick to it.
2.Know what’s in your Wallet
When it comes to money, mindfulness is everything. How often do we truly know the sum of money in our wallets vs what is in our account? Similarly we can sometimes unwittingly just whip our cards out and swipe, swipe, swipe. Whichever your habit may be, it really helps to know exactly where your monies are at all times learn how to keep track of your budget.
3.Examine your Lifestyle Spending vs Financial Priorities
It’s very easy to go from one extreme or the other. That is, saving too much and not considering your day to day lifestyle upkeep or blowing all your money on your lifestyle and nothing on a nest egg. Take a step back and examine your spending habits. Write down what you spend money on in a month in order to figure out the danger zones and where you can make some changes. Not all months are the same. Figure out which months you have more free expendable cash and where you have commitments such as birthdays, anniversaries and special events to plan for.
4.Prepare more lunches and make eating out a special occasion
It may sound like a very elementary way to approach saving and financial planning, but it’s surprisingly more effective than you think. If you think about it we often go out to eat and spend a large sum of money on a fancy dinner, justifying it by saying that eating is a necessity. But do we really need a three course meal for one night or nutritious home-made meals that will take us through the week nights? This isn’t to say that we should never have a good meal out, but rather to be strategic about where we go and to make it a special occasion.
5.Put some of your salary away every month
Even if you think that you don’t earn enough to save money, you can always plan to put away even the smallest sum. Take the time to get serious. Before you know it you could have a health emergency, a retrenchment, a car repair that needs attention. Where will you turn for money? This is where having a savings plan in place long before an emergency hits is the ideal plan. Even if you need to have a deliberate debit order that goes off with a set sum of money into a savings account every month, do so. For that matter to get yourself up to speed on mathematical literacy you could even study a course in accounting to help you with the basics.
Have you considered some Alternative Ways to Appreciate Money?
Savour the Moment
Live a Simple Life
Find Creative Ways to Make Money
Changing your mind-set and how you view Money
Growth and development in the personal finances arena comes as a result of dedicated effort and commitment. Become conscious of who you are, what drives you emotionally and financially and above all move towards taking inspired financial action in your life. You can get to the financial state that you want to be in.